Legal

Privacy Policy

This Privacy Policy describes how Smart Node Base handles personal data collected through this website. We are committed to protecting your privacy and being transparent about our data practices. Last updated: 16 May 2025.

Our Commitment to Data Protection

Smart Node Base collects only the information necessary to respond to your enquiries and improve the quality of our planning services. We do not sell personal data to third parties and we do not use it for purposes beyond what is described in this policy.

This policy applies to personal information collected through our website at smartnodebase.com. If you have questions about how your data is handled, please use the contact form.

Data We Collect

Contact Information

Name and email address submitted via the contact form. Used solely to respond to your enquiry.

Usage Data

Pages visited, time on site, browser type, and approximate location (country-level). Collected via analytics cookies, subject to your consent.

Cookie Data

Cookie preference choices stored in your browser's local storage. See our Cookie Policy for full details.

Message Content

The content of messages submitted through the contact form, used only to understand and respond to your enquiry.

How We Use Your Data

01

Responding to enquiries

Contact form submissions are used exclusively to reply to the person who submitted them. We do not add enquirers to mailing lists without explicit consent.

02

Website improvement

Aggregated, anonymised usage data helps us understand which pages are useful and where the site can be improved. This analysis does not identify individual visitors.

03

Legal and compliance obligations

We may retain records of correspondence where required by applicable law or for legitimate business purposes such as resolving disputes.

Third-Party Data Sharing

Smart Node Base does not sell, rent, or trade personal data. Limited sharing occurs only in these circumstances:

  • Analytics providers (e.g. Google Analytics) may receive aggregated, pseudonymous usage data subject to your cookie consent settings.
  • Advertising platforms receive data only if you have consented to advertising or ad user data cookies.
  • We may disclose data if legally required to do so by a court order or regulatory authority in Japan or another applicable jurisdiction.

Data Protection Measures

Encryption in Transit

All data transmitted between your browser and our website is encrypted using HTTPS/TLS.

Access Controls

Access to personal data is restricted to individuals who need it to respond to your enquiries or maintain the website.

Data Retention

Contact enquiries are retained for up to 24 months for operational purposes, after which they are securely deleted unless retention is required by law.

Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required under applicable law.

Your Rights

Right to Access

You may request a copy of any personal data we hold about you. We will respond within 30 days.

Right to Rectification

If the information we hold about you is inaccurate or incomplete, you can ask us to correct it.

Right to Erasure

You may request deletion of your personal data, subject to any legal obligations we have to retain it.

Right to Object

You may object to the processing of your data for marketing or profiling purposes at any time.

Right to Data Portability

Where technically feasible, you may request your data in a structured, machine-readable format.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features.
  • Disable cookies through your browser settings (see our Cookie Policy for more details).
  • Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.

Data controller address: 〒980-0014 2-10-13 Honcho, Sendai, Aoba Ward, Miyagi · Phone: +81 22-254-9113

Address

〒980-0014 2-10-13 Honcho, Sendai, Aoba Ward, Miyagi

Phone

+81 22-254-9113

Hours

Mon–Fri 10:00–18:00 JST